977pka Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 977pka ("Platform", "we", "us", "our"), accessible at https://977pka.cam, collects, uses, stores, discloses and otherwise processes personal data relating to users ("you", "your") of the Platform. This Policy forms an integral part of the 977pka Terms and Conditions and should be read alongside that document.

977pka is an English-language online betting and casino information platform designed specifically for Pakistani users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and beyond. We do not operate as a gambling operator, do not accept bets directly and do not process financial transactions on behalf of users. Our role is to provide transparent, educational content on sports betting, live casino, bonus structures and responsible gambling.

We are committed to protecting your privacy and processing your personal data in a lawful, fair and transparent manner. This Policy explains your rights in relation to your data and how you can exercise them. If you have any questions about how we handle your information, please contact us at the details provided in Section 15.

Definitions

The following terms are used throughout this Policy with the meanings set out below:

Data We Collect

977pka collects personal data in two primary ways: data you provide directly to us, and data collected automatically when you use the Platform. We set out both categories in detail below.

3.1 Data You Provide Directly

When you interact with the 977pka Platform — for example, by creating a registered account, contacting our support team or completing any on-Platform forms — you may provide the following categories of personal data:

• Full name and date of birth
• Email address and contact details
• Account username and password (stored in encrypted form)
• Nationality, country of residence and city (e.g., Karachi, Lahore, Islamabad)
• Identity verification documents (such as CNIC, passport or other government-issued ID) where required for KYC compliance
• Any correspondence or support messages you send to our team

3.2 Data Collected Automatically

When you browse the Platform, certain technical and usage data is collected automatically through cookies, log files and similar tracking technologies:

Legal Basis for Processing

977pka processes personal data only where a valid legal basis exists for doing so. The primary legal bases on which we rely are as follows:

1. Contractual Necessity: Processing required to perform our agreement with you, including providing access to Platform features and managing your registered account.
2. Legitimate Interests: Processing carried out for purposes that are in our legitimate business interests (or those of a third party), provided those interests are not overridden by your rights and interests. This includes fraud prevention, security monitoring, Platform analytics and service improvement.
3. Legal Obligation: Processing necessary for compliance with applicable legal requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) verification and responses to lawful requests from competent authorities.
4. Consent: Where no other legal basis applies, we will ask for your explicit consent before processing your data, particularly for non-essential cookies and direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

How We Use Your Data

977pka uses the personal data we collect for the following specific purposes:

5.1 Account Management & Service Delivery

To create and maintain your registered account, verify your identity, authenticate your login sessions, respond to your support queries and provide the informational content and features of the Platform.

5.2 Safety, Security & Fraud Prevention

To monitor Platform activity for suspicious behaviour, detect and prevent fraudulent access, unauthorised account use or abuse of Platform features. We may use automated systems to flag anomalous activity for manual review by our security team.

5.3 Legal & Regulatory Compliance

To comply with applicable laws and regulatory requirements, including KYC obligations, age verification requirements (18+ or the higher minimum required by the operator/license jurisdiction), AML screening and responses to lawful requests from law enforcement or regulatory authorities.

5.4 Platform Analytics & Improvement

To analyse how users interact with the Platform in aggregate, identify areas for improvement, optimise content delivery and measure the effectiveness of our informational content. Analytics data is processed in aggregated or pseudonymised form wherever possible.

5.5 Communications

To send you service-related notifications (such as account security alerts or policy updates) and, where you have provided consent, to send you informational communications about Platform features, promotions or responsible gambling resources. You may opt out of marketing communications at any time.

5.6 Responsible Gambling Compliance

To support responsible gambling obligations, including maintaining records of self-exclusion requests, processing account restriction requests and ensuring that age-restricted content is accessible only to eligible users.

Data Sharing & Disclosure

977pka does not sell, rent or trade your personal data. We may share your personal data only in the limited circumstances described below.

6.1 Service Providers (Data Processors)

We engage trusted third-party service providers to assist with Platform operations, including hosting and infrastructure providers, analytics platforms, email delivery services and customer support tools. All such providers are bound by written data processing agreements that prohibit them from using your data for any purpose other than providing services to 977pka.

6.2 Legal & Regulatory Disclosures

We may disclose personal data to law enforcement agencies, regulatory bodies, courts or other public authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to protect the rights, property or safety of 977pka, our users or the public.

6.3 Business Transfers

In the event that 977pka undergoes a merger, acquisition, restructuring or asset sale, personal data held by us may be transferred to the acquiring entity as part of that transaction. We will notify affected users via Platform notice or email prior to any such transfer where reasonably practicable, and any successor entity will be required to honour this Policy.

6.4 Aggregated & Anonymised Data

We may share aggregated, anonymised or de-identified data (which cannot reasonably be used to identify you) with partners, advertisers or for research purposes. Such data does not constitute personal data and its use falls outside the scope of this Policy.

Cookies & Tracking Technologies

977pka uses cookies and similar tracking technologies to operate the Platform, understand user behaviour and improve your experience. This section explains what types of cookies we use and how you can manage them.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair the functionality of the Platform. Detailed guidance on managing cookies is available through your browser's help documentation.

Your cookie preferences can also be updated at any time by clicking the cookie settings option displayed in the Platform's footer or on your first visit. Non-essential cookies will not be activated until you have provided consent.

Data Retention

977pka retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to backup or archival cycles, the data is isolated from active use until deletion can be completed.

Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 977pka. You may exercise any of these rights by contacting our support team at the details provided in Section 15.

1. Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will respond to access requests within 30 days.
2. Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your Account settings.
3. Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that certain data must be retained for legal compliance reasons and cannot be deleted on request.
4. Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
5. Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit that data to another controller.
6. Right to Object: You have the right to object to processing based on our legitimate interests or carried out for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.
7. Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

Data Security

977pka implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Our security practices include:

• Encryption of personal data in transit using TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest using AES-256 or equivalent standards
• Strict access controls — personal data is accessible only to employees and contractors who require it to perform their duties, and only on a need-to-know basis
• Regular security audits, penetration testing and vulnerability assessments
• Incident response procedures to detect, report and manage personal data breaches in a timely manner
• Staff training on data protection obligations and information security practices

While we take all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is completely secure. You acknowledge and accept that there are inherent security risks in transmitting data over the internet and that 977pka cannot guarantee absolute security.

If you suspect that your Account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected]. You are also responsible for maintaining the security of your own account credentials — see Section 5 of the Terms and Conditions for further guidance.

Third-Party Links & Platforms

The 977pka Platform may contain informational references to third-party gambling operators, sports events (including Pakistan cricket, PSL/T20, ICC tournaments, football and UFC) and other external services. While 977pka endeavours to reference only reputable operators, we have no control over the privacy practices of third-party platforms and accept no responsibility for their data handling.

Each third-party operator you choose to visit or register with is an independent data controller in respect of the personal data you provide to them on their platform. Their collection and use of your data is governed exclusively by their own privacy policies, which we encourage you to read carefully before providing any personal information.

The presence of any third-party reference on the 977pka Platform does not constitute an endorsement of that operator's privacy or data security practices.

Minors & Age Restriction

The 977pka Platform is strictly intended for adults aged 18 and above, or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect, process or retain personal data belonging to individuals under the age of 18.

If you are a parent or guardian and believe that a minor has provided personal data to 977pka or has accessed the Platform, please contact us immediately at [email protected]. We will take prompt action to verify the situation and delete any personal data relating to a minor from our records.

International Data Transfers

977pka operates globally and your personal data may be transferred to and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as Pakistan or the jurisdiction in which you are located.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Policy and applicable data protection law. Such safeguards may include standard contractual clauses, binding corporate rules or reliance on adequacy decisions where applicable.

By using the 977pka Platform and providing your personal data, you acknowledge and consent to the transfer of your data to jurisdictions outside Pakistan where necessary for the operation of the Platform and the provision of our services.

Changes to This Privacy Policy

977pka reserves the right to update, amend or replace this Privacy Policy at any time in order to reflect changes in our data processing practices, applicable law or business operations. The "Effective Date" displayed at the top of this Policy will be updated whenever a revision is made.

Where changes are material — meaning they substantially affect your rights or the way in which we process your personal data — we will provide advance notice via a prominent notice on the Platform or by email to your registered address, where practicable, before the changes take effect.

Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any revised Policy, you should cease using the Platform and may request Account closure in accordance with the Terms and Conditions.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, the way we handle your personal data, or the exercise of your data rights, please contact the 977pka data protection team using the details below. All privacy-related enquiries are treated with strict confidentiality.

We take all privacy enquiries seriously and are committed to resolving any concerns in a timely and transparent manner. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your circumstances.